Privacy policy

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Last Updated: May 9, 2025

At Amazônia Fuel ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: name, email address, phone number, billing and shipping address
  • Payment Information: credit/debit card details processed securely via third-party payment processors (we do not store full card numbers)
  • Order Information: products purchased, order history, transaction amounts
  • Device & Usage Data: IP address, browser type, pages visited, time on site, cookies and similar tracking technologies
  • Communications: messages you send us via email or contact forms

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send transactional emails (order confirmation, shipping updates)
  • Respond to customer service inquiries
  • Send marketing communications (only with your consent)
  • Improve our website and product offerings
  • Comply with legal obligations
  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

  • Shipping carriers to fulfill deliveries
  • Payment processors to complete transactions
  • Email and marketing platforms (e.g., Klaviyo, Mailchimp)
  • Analytics providers (e.g., Google Analytics)
  • Legal authorities when required by law

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings; however, some features of the website may not function properly.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at: amazoniafuel@amazoniafuel.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: amazoniafuel@amazoniafuel.com